How to use location services
**This article goes over how to use location services on Mac and Windows computers. If this is what you are looking for, you've found the place! ** You might be familiar with the famous real-estate mantra "It's all about Location, Location, Location". With the new version of Shift, Shift Ultra, it's all about **GeoLo…
How do I open a secondary Shift window?
Multi-window support (draggable secondary windows) is not currently available in Shift. ## **Future Plans **🔮 We understand this is a feature many of our users would like to see available, and it's on our radar! Product and Development are exploring the feasibility of this project and what it might look like in a fu…
How to open links in your browser instead of Shift
**You may prefer links to open outside of Shift (i.e. in your default browser). Opening links outside of Shift is possible! Keep reading this article to find out how!** 1. Go to Quick Settings (top-right corner) > Scroll down to Advanced Settings > You and Shift 2. Toggle off the settings for "Open Links in Apps…
What to do for camera, microphone, screen sharing, and other permission issues
**Are you having an issue with Shift's access to your camera, microphone, screen sharing, or other permissions or are you wondering how to customize or change your permissions? You can control and customize permissions for all the items you've added to your sidebar. Often, permission is also needed at the operating sy…
What to do if you encounter display issues
If you encounter any display issues in Shift, particularly if you use customized visual settings on your computer, you can try the below suggestions to resolve the issue. ## **Hard Refresh** Sometimes a display or visual error will occur because of an issue with old data. When this is the case, a hard reload of Shif…
"Add to Shift" button missing when trying to add Chrome extension
## **Issue Summary 📄** When trying to add an extension via the extension button in the top right of Shift screen ![][1], once the desired extension has been chosen, the "Add to Shift" button is missing. ## What these users see: ## ![][2] ## What should be seen: ## ![][3] ## **Workaround** If you are experiencin…
How to optimize performance via hardware acceleration
**Wondering what the “hardware acceleration” setting does? Or if you should have it turned on or off? This depends on your GPU usage, find out more in this article! ** ## **What is Hardware Acceleration?** Hardware acceleration is a process that uses your computer's hardware, rather than the Shift software alone, to…
Troubleshooting basics
**Are you experiencing slowness, crashing, freezing, blank screens, or some general issue within Shift? Our troubleshooting basics can help! Use this article for some basic, but effective troubleshooting tips, and where to find additional resources that can help get things back on track!** 🤓 ## **Top basic troublesho…
Using Asana in Shift
**Are you an Asana user and want to use the app in Shift? Here is a summary of how to add Asana to your setup and manage it in Shift!** [Asana][1] is a task management app that makes it easier for your team to do more work that matters. With Asana, you can keep track of who is doing what, where work stands, and how i…
What to do if you run into a "problem communicating with the Shift servers" error
Seeing an error popup in Shift that mentions there's a **problem communicating with the Shift servers**? This error message is an indication that either your computer, email, or network is preventing communication between your Shift application and Shift's servers. This article will walk through some quick steps you c…
